Steve Kleine
Hi, I'm Steve Kleine. Welcome to my profile!
23+ years experience working and directing Honda and Acura dealership parts operations in Southern California. Revenue growth, operating profit growth and a solid team environment are my goals. Specialties: New markets, pricing structures, direct product sourcing.
Steve Kleine's Background
Steve Kleine's Experience
Parts Department Director at Colonial Honda
June 2006 - October 2008
Parts Department Director at South Coast Acura and Subaru
July 2003 - May 2006
Customer Care Director - Parts at AutoNation
October 2008
o Forecast goals and objectives for the department and strive to meet them
o Ensure parts and accessories are available for resale
o Strive for harmony and teamwork with all other departments
o Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs
o Establish and maintain purchasing policies including purchase orders, inventory guide figures, order codes
o Prepare and administer an annual operating budget for the parts department
o Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales
o Establish and maintain programs designed to train, develop and motivate department employees
o Direct and schedule the activities of all parts department employees
o Provide technical assistance to parts department employees
o Monitor parts department employees' payroll records
o Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction
o Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business
o Monitor and adjust inventory to minimize obsolescence
Steve Kleine's Education
California State University-Fullerton
1999 – 2001
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